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Repair orders · In beta

Every car, from drop-off to paid.

The repair order (RO) is the one record for a car. It starts with a VIN scan at drop-off and stays on the board until the money arrives, with the estimate, photos, billing, messages and notes all on it.

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  • VIN scan and seven guided photos at drop-off
  • One board of every car until it's paid
  • Customers and vehicles with their history

An illustration of the Board and Vehicle Intake. Names are samples.

Drop-off

Receive the car in a minute.

Vehicle Intake asks for two things: the VIN and who pays. Everything else can follow.

  • Scan the VIN

    Point the phone at the VIN and the year, make and model fill in. The scan runs in PDRCore's own camera.

  • Seven guided shots

    The camera walks you round the car: four corners, the odometer, the license plate and the VIN sticker, counting as you go.

  • No name yet? Receive it anyway

    A car can come in before you have the customer's name. The RO says so until the name is added.

  • Insurance details on the RO

    On an insurance RO, the carrier, claim number, deductible and adjuster go on at intake, with the date of loss.

  • A printable intake sheet

    Print the intake sheet as the car is received, for the folder or the dash.

In the shop

See every car, and what each one is waiting on.

  • The Board

    Every car in a column by stage: Vehicle received, Estimate written, Approved, In repair, Submitted for inspection, Repairs complete, Invoiced. A car leaves the board when it's paid, not when it drives away.

  • The Repair Orders list

    Views with a count on each, filters such as Waiting on, Unpaid and Ready to deliver, views you save for yourself, and views the shop shares.

  • One page per RO

    The estimate, photos, billing, messages, notes, schedule and activity for a car, in one place, each detail editable where it sits.

  • Overview, for managers

    A queue of what is late, slipping or waiting to be tidied up, so the day starts with what needs a person.

  • My Work, for technicians

    Every car with a line assigned to them, and the panels left. Technicians see their own cars, nobody else's.

  • A quality check before a car is done

    An inspector goes down your checklist, passes the car or sends it back with what failed. You can switch it off in Settings.

The record

History that stays with the car and the customer.

  • Customers and vehicles

    Everyone you've done work for, every vehicle they've brought in, and every RO on each.

  • Activity on every RO

    Who changed what and when, on the RO's own Activity tab.

  • A shop calendar

    Drop-offs, pickups and walkthroughs across the shop by week, and a schedule on each RO.

  • Your RO numbers

    RO numbers run in order for your shop, starting where you choose, so they carry on from your old system.

  • Parts orders per car

    Purchase orders for the parts a car needs, kept on that car's billing.

On the roadmap

Next for Repair orders.

Not built yet, so not claimed above. Plans change as we learn from beta shops, and nothing here has a promised date. Star what matters to you on the application.

  • Coming soon

    Automatic messages to customers

    Texts and emails that go out on their own as a car moves along, such as when it's approved or ready. You switch each one on.

  • Coming soon

    More than one location

    Run branches or storm sites under one PDRCore account, each with its own settings, crew and roles.

The rest of PDRCore.

Founding shops shape what PDRCore becomes.

We're opening PDRCore to a small number of shops and technicians first. Apply, tell us how your shop runs, and star what you want built next.

Apply for the beta See how it works